# Contact Us/ Support Option Omega does not offer phone support, but we are easy to get ahold of! If you need help upgrading/changing your plan, password, etc., (i.e. account/subscription support) please email us at . Have feedback or ideas to improve the product? Browse and upvote feature requests or submit your own ideas here on our [Canny Feature Request Board](https://optionomega.canny.io/feature-requests). If you need backtesting/technical support— please do not email for technical questions— we have staffed Discord channels for chat support. [Invite is here](https://discord.gg/s5HG3ECUE4). (And of course, please follow [#known-issues](https://discord.com/channels/882705067210317915/1377977525933834260) if you're on the automation platform.) You self verify by putting your discord username in the "discord username" field on optionomega.com That will grant you access to the verified channels. Watch this 1 minute video how to do this: {% embed url="" %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.optionomega.com/support/contact-us-support.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.